Hushful is a listening service designed to provide empathetic, judgment-free listening. Whether you need to express your thoughts, process emotions, or simply feel heard, we offer a space where your voice matters.

Hushful is not therapy and does not provide professional counseling, advice, or mental health treatment. Instead, we offer a listening service—a space where you can express yourself freely without judgment, diagnosis, or unsolicited guidance. Unlike therapy, which focuses on analysis, treatment, and structured intervention, Hushful is about being heard in the moment. Our Listeners do not offer solutions but are trained to provide empathetic, supportive, and confidential conversations to help you process your thoughts in a way that feels natural to you.

No, Hushful is not a crisis service and should not be used in emergencies. If you are in distress or need immediate support, we encourage you to seek help from emergency services or crisis hotlines, which we provide as additional resources. While Hushful Listeners are trained in empathetic communication, they are not crisis counselors or mental health professionals. If a Listener determines that a user may be experiencing a crisis or requires professional help, they will gently encourage seeking appropriate resources and, if necessary, disengage from the session. Hushful does not provide intervention or emergency assistance, but if you are struggling, we strongly recommend reaching out to a qualified professional or a crisis support organization.

Booking a Hushful session is simple and takes just a few steps: Select Your Session – Choose the length of your session and explore any available add-ons or features to personalize your experience. Pick a Date & Time – Schedule your session at a time that works best for you. Fill Out Required Information – Enter the necessary details, including a preferred name or alias if you’d like to remain anonymous. Review & Agree to Terms – Carefully read and accept Hushful’s policies and terms, including our Confidentiality Agreement (NDA). Make Payment – Securely complete your payment. (Note: Listeners do not have access to any payment information.) Await Your Session – At the scheduled time, simply log in and begin your session with your selected format (call, chat, or voice note exchange). That’s it! If you have any questions before your session, feel free to reach out to our support team.

Hushful Listeners are regular people from all walks of life—they are not licensed therapists, counselors, or mental health professionals. Instead, they are individuals who excel in empathetic listening and creating a judgment-free space where you can freely express yourself. While Listeners are not professionals, they are required to complete frequent and ongoing training in active listening, communication techniques, and maintaining a supportive presence. This ensures they can provide a consistent and high-quality listening experience without giving advice, diagnosing, or offering professional guidance. Our Listeners are here to simply listen, support, and hold space—without judgment, interruption, or expectation.

Yes! You can use Hushful without sharing personal details when booking a session. You are free to use an alias or pseudonym for your appointment. If you plan to return for future sessions, we recommend using a consistent name so your listener(s) can recognize you, ensuring any continuity you may need. Additionally, you are not required to discuss real situations or personal experiences. You may spend your session speaking about complete fiction, exploring hypothetical scenarios, or discussing abstract thoughts. Hushful is your space to express yourself however you choose. For payment processing, you must enter valid banking information, but listeners can not and will never have access to such information.

You can talk about anything that’s on your mind, as long as it falls within Hushful’s policies and terms (which include guidelines for respectful and appropriate discussions). Whether it’s personal reflections, life experiences, frustrations, random thoughts, or simply venting, your Listener is there to provide a judgment-free, empathetic space. Additionally, you are not required to discuss real situations or personal experiences. You are welcome to speak about fictional scenarios, hypothetical ideas, or abstract thoughts—whatever helps you express yourself in the moment. Hushful is your space to think out loud, process emotions, or explore thoughts freely, without unsolicited advice or direction.

Hushful is strictly for adults 18 years and older. Due to legal and ethical considerations, we do not provide services to minors. This ensures that all users can engage in conversations with full personal agency and consent, while also aligning with privacy laws and platform policies. Additionally, as Hushful is not therapy or professional counseling, it is important that users are of legal age to make their own decisions about how they engage with the service.

At this time, Hushful matches you with the best available listener based on scheduling. However, if you’d like to speak with the same listener from a previous session, you can leave a note when booking, and we will do our best to accommodate your request if their schedule aligns. We are also working on an automated feature that will allow you to seamlessly reconnect with preferred listeners in the future. Stay tuned for updates!

Yes, your conversations with Hushful are strictly confidential. We do not record, store, or share session details, and your information remains private between you and your Listener. You are free to speak openly, whether about personal experiences, fictional scenarios, or abstract thoughts. However, while your conversations remain confidential, Hushful reserves the right to take appropriate action if a user violates our terms of service, NDA, or legal obligations. This ensures the integrity and safety of our platform.

Hushful is not a crisis service, and our Listeners are not mandatory reporters. They are not therapists, law enforcement, or mental health professionals, and they do not have a legal obligation to report conversations. However, while your conversations remain confidential, Hushful reserves the right to take appropriate action if a user violates our terms of service, NDA, or legal obligations. This ensures the integrity and safety of our platform. If you are in distress or require immediate support, we strongly encourage reaching out to emergency services or crisis resources that are specifically trained to assist in such situations.

Hushful offers one-on-one call sessions, with pricing based on session length and any additional features or add-ons you choose. You can view our current rates and available options on our Pricing Page.

Hushful accepts major credit and debit cards, along with other secure payment options. All transactions are processed safely to ensure a smooth and reliable experience.

Currently, Hushful offers individual sessions, but users can book multiple sessions at a time if they’d like to plan ahead. While we don’t have subscriptions yet, we are working on membership options and additional ways to book in the near future. Stay tuned for updates!

If you experience technical issues or an unsatisfactory session, please contact Contact@TheHushful.com, and we’ll work to resolve the issue. Refunds are considered on a case-by-case basis.